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FAQ

1. What materials do you use in your jewelry?

We use high-quality materials including 925 sterling silver, 14k/18k gold, gold vermeil, stainless steel, and select natural gemstones. Each product listing includes detailed material information.

2. Is your jewelry waterproof or tarnish-resistant?

Many of our pieces are water-resistant or treated to reduce tarnishing, but we always recommend avoiding prolonged exposure to water, sweat, perfumes, and chemicals to extend the life of your jewelry.

3. Do you offer custom or personalized pieces?

Yes! We offer custom engraving, name necklaces, and bespoke design services. Contact us directly or visit our [Custom Orders] page for more details.

4. How do I know my ring size?

Check our Ring Size Guide located [here]. We also offer a free printable ring sizer and tips on how to measure from home.

5. Do you offer gift packaging?

Absolutely. Every piece comes in a complimentary ring or pendant box, perfect for gifting. Premium gift wrapping is available at checkout.

6. How long will my order take to ship?

In-stock items typically ship within 1–3 business days. Custom orders or engraved pieces may take 7–14 business days to create and ship. You’ll receive tracking as soon as your order ships.

7. Do you ship internationally?

Yes, we ship worldwide! Shipping times and rates vary depending on your location. Duties or customs fees may apply outside the U.S.

8. What is your return policy?

We accept returns or exchanges within 14 days of delivery on non-custom items. Items must be unworn and in original condition. Custom or personalized jewelry is final sale.

9. Do you offer repairs?

We offer limited repair services depending on the item and damage. Please reach out with a photo and description, and we’ll let you know your options.

10. Can I pay with cryptocurrency?

Yes! We proudly accept major cryptocurrencies like Bitcoin, Ethereum, and USDC. Select the crypto payment option at checkout.